Privacy Policy

1. Introduction

At Munnar Holidays (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website [https://www.munnarholidays.com] (the “Site”). By using our Site, you agree to the terms of this policy. If you do not agree, please do not use our Site.

2. Information We Collect

Personal DataWe collect personal information that you provide to us, such as when you:

  • Register on our Site
  • Book services or make reservations
  • Sign up for our newsletter
  • Contact us via forms or email
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information (credit card details, billing address)
  • Passport details (for booking and travel purposes)

Non-Personal DataWe also collect non-personal information about your visit to our Site. This includes:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages viewed and links clicked
  • Time and date of visit
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process and manage your bookings and reservations
  • Communicate with you, including responding to your inquiries and sending confirmations
  • Send you promotional and marketing communications (you can opt-out at any time)
  • Improve our website, services, and user experience
  • Conduct surveys, contests, and promotions
  • Monitor and analyze usage and trends to enhance our Site
  • Protect against fraudulent activities and enhance security

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We share your information with third-party service providers who help us with services like payment processing, email delivery, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (like a court or government agency).
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

5. Security of Your Information

We use various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: You can request copies of your personal information.
  • Correction: You can ask us to correct any information you believe is incorrect or incomplete.
  • Deletion: You can request that we delete your personal information, under certain conditions.
  • Restriction: You can ask us to restrict the processing of your personal information, under certain conditions.
  • Objection: You can object to our processing of your personal information, under certain conditions.
  • Data Portability: You can request that we transfer your data to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise these rights, please contact us using the information provided on our Site.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files that may include an anonymous unique identifier. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

8. Third-Party Links

Our Site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Munnar Holidays Email: [email protected] Phone: +91 944 722 0025

Thank you for trusting Munnar Holidays.